How Staff Get More Money thanks to sunday at Little Goat Diner
At Little Goat Diner, one of Chicago’s most beloved high-volume restaurants, the team is always looking for ways to enhance service, streamline operations, and deliver a better guest experience. That’s why they turned to sunday, the digital payment solution revolutionizing how guests pay and how restaurants get paid.
From smoother splits to soaring reviews, sunday has changed the game—and both management and servers are seeing the impact.
Faster Payments, Happier Guests
For Jack, the manager at Little Goat, the number one selling point is how seamless sunday makes the payment process.
“It streamlines the payment process for guests and how they’re able to select separate items, pay just for what they had. It helps the service team out in that way and it helps the guests out in that way.”
Guests simply scan a QR code, see their itemized bill, split as they like, tip, and leave—no waiting around for a server to print the check.
“We have a lot of people coming and going all the time. What sunday allows them to do is just scan the QR code, pay, and then head out before they need to ask a server for a bill.”
Jack used to end each night sorting through mountains of receipts. Now?
“I just receive one slip at the end of the night that tells me how much money they made. It shows that it was all done over sunday. It’s just a much, much easier process for everyone—guests, management, and service staff.”
sunday also provides immediate visibility into guest feedback, helping Jack stay on top of the guest experience:
“From a management perspective, it shows me all the reviews we receive in a day. All five-star reviews go straight to Google, and anything less is sent to our team so we can follow up. It’s one of my favorite parts about the platform.”
Boosting Tips and Table Turns
Preston, a server at Little Goat, was initially skeptical. Would a digital checkout hurt his tips?
“I thought people were just gonna stiff me. But it doesn’t work that way—people still tip really well. And now, I actually make more money because I turn more tables.”
Because guests don’t need to wait for the bill, servers can serve more people in less time.
“It allows me to get a few more tables in than I normally would. I guess in a way, sunday makes me more money.”
Even the Skeptics Are On Board
At first, some guests—especially older ones—were hesitant to scan a QR code. But according to Preston:
“Now people are very used to it—even the old people. Younger guests always say it’s cool and efficient. I don’t get any pushback anymore.”
A Surge in Google Reviews
The most surprising benefit? A massive increase in Google reviews, with a clear improvement in rating and volume.
“What I’ve noticed since we started using sunday is that we now have a lot more Google reviews. All five-star reviews. Flowing in constantly, every single day,” says Jack.
“We’ve had more reviews here at this location over the last year than we did at our old location over a 10-year span,” adds Preston.
Thanks to sunday’s built-in review prompt, happy guests are automatically encouraged to leave a review the moment they pay.
Recognition for Staff
And it’s not just about volume—sunday ensures the right people get credit.
“What I really like is it says my name. So I get more shout-outs in reviews because my name’s right there. Not that I’m not memorable,” laughs Preston, “but it helps!”
The Bottom Line
For a busy restaurant like Little Goat Diner, sunday is more than a payment tool—it’s a guest satisfaction engine, a staff productivity booster, and a digital bridge between operations and online reputation.
“It just makes the process a lot easier for everyone,” says Jack. “I would highly recommend it to any restaurant thinking about using sunday.”
Ready to do like Little Goat Diner?
sunday is the simplest way to give guests more control, free up your staff, and earn more five-star reviews—every single day.
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