Improve your service. With quantitative and qualitative feedback from 50% of your guests, you can continuously improve their experience.
Manage guest satisfaction in seconds. Through a daily email or through our powerful dashboard, understand the performance of every shift and respond to feedback you've received.
React to negative feedback as it happens. Get notified if a guest has left a bad rating so that you can address it instantly.
Analyze trends over time. See all metrics over longer periods to see when you're performing best and worst.
Daily email Every morning, receive a recap of what your guests thought of their experience the previous day.
4 specific criteria Get to know what your guests think of the 4 main dimensions: Food, Service, Ambiance & Value for money.
Written comments You will also get qualitiative feedback as your guests can write a personalised comment about their experience.