Contactless payments have become a must-have for restaurants everywhere, whether through bank card or a dedicated app. Guests swear by this new method of footing the check. Read on to find out why it’s more than just a passing trend.
“Would you like to make a contactless payment?”. As a restaurant owner, you must ask this all the time. Most of the time, the answer is positive and here is how it goes: the diner holds out their bank card near your POS terminal and waits for the little “beep” sound.
When it finally happens, it’s time to put the card away, wait for the ticket and leave. If you have sunday, it’s even simpler: all it takes is a scan of QR Code, and the check is payed in less than 10 seconds without your waiter having to do anything. That’s the beauty of technology.
Contactless payments have been on the rise in the US after the pandemic. Here are some numbers to prove it. In the first quarter of 2022, nearly 20% of all visa in-person payments happen through contactless.
Even though the US has been slower to adopt contactless payment than the rest of the world, 70% of US merchants have received requests for contactless payments according to Amex’s digital payment report.
And 80% of US consumers have used contactless in the past 12 months according to Raydiant’s State of Contactless payment report. In restaurants as well as elsewhere, the popularity of contactless payment solutions continues to grow and new solutions are continuously hitting the market.
How does contactless work exactly ?
Through NFC technology (Near Field Communication). A technology that allows you to swap data very rapidly between two nearby devices. All you need to do is to place a debit card next to POS terminal and voilà ! The payment is done.
You don’t even need to pair the two together, contrary to bluetooth. We do it differently here at sunday. After having scanned the QR code set in front of them, diners are redirected to our web application. They will see their check displayed on their phone. They can pay and leave a tip if they want.
The many advantages of contactless payment
If it wasn’t so convenient for you and your guests , contactless would obviously not be the new go-to payment methods. Here is why it’s such a huge success.
No waiting time for diners (or barely any) and faster table turnover for you. These are the main advantages of contactless technology. It improves the guest experience and makes your life easier. Plus, it’s become an important criterion for many diners who have grown accustomed to contactless payment.
Not touching a credit card reader at the time of payment? Doing everything from your smartphone? Very convenient as the Covid-19 epidemic continues.
It’s flexible thanks to smartphones
Via virtual bank card, Apple Pay, Google Pay, Samsung Pay, sunday and others, paying with your cell phone has become a popular solution for your diners. All options are available in a few clicks. Real easy!
And what about splitting the check?
You probably get this request a lot. It’s always a painflu process if you use a credit card, and “classic” contactless methos don’t change anything: the waiter has to divide the bill and make guests pay each one after the other.
With sunday, your visitors can divide the bill in equal parts, indicate how much they want to pay or choose to pay only what they have consumed.
Drawbacks? Little to none
Nobody is perfect and contactless is no exception to the rule. It does have some flaws, fortunately not prohibitive for most diners.
There’s a risk of fraud
“Digital pickpockets” do exist. While it’s possible to steal banking data through NFC, the risk is extremely low. It’s highly improbable that this would happen at your restaurants. But it’s still possible. You can counter this risk by requesting a signature for big payments.
You have to invest in a compatible POS system
You can hardly do without it today. You might disappoint your guests. If not, you can turn to sunday. It’s the fastest way to go contactless and your diners can pay on their own.
It’s convenient, it’s fast, it’s safe and it’s flexible; contactless is the present and future of payment. At a time when new mobile payment solutions are being democratized in restaurants and in many businesses, it has a very bright future ahead of it.