The Ins and Outs of Restaurant Management Software
Restaurant management software is the overall term for a variety of systems used to help an eating establishment operate smoothly. Also known as RMS, the different types of restaurant management software all have their own functions and perks. RMS can include point of sale systems (POS), restaurant inventory management software, restaurant reservation systems, customer satisfaction software, and tableside service systems. We’ll go over each aspect and how it can best assist you with your restaurant needs.
Point of Sale System (POS)
A point of sale system (POS) is the meat and potatoes of restaurant management software. It is used to enter a restaurant’s orders and keep track of payments. Think of a POS like a cash register, but on another level. Not only does it record the daily cash flow, but it can calculate payroll, create sales reports, and provide guest data. And unlike hand-written records or complicated spreadsheets, this accounting software for your restaurant won’t make any mistakes. Picking the right POS means carefully evaluating what your business needs and how it operates.
Restaurant Inventory Management Software
One of the major things a restaurant struggles with is waste. Did you know, that in the US alone, restaurants generate approximately 22 to 33 billion pounds of food waste per year? Fortunately, restaurant inventory management softwares helps reduce this significantly. Often integrated into or able to sync with point of sale systems, this software helps restaurants manage stock, orders, and menu costs. It can also guide you along as you make your daily, seasonal, or permanent menu by suggesting the most cost-effective products and sought-after food trends.
Restaurant Reservation System
Let’s be honest: most people today prefer to get something done in a click rather than a call. Restaurant reservation systems are an easy way for guests to book a table online. Through an app or website, they can quickly select their preferences and add further information that may be relevant to their comfort at the table. This helps free up staff from taking reservations and ensures complete transparency of a restaurant’s availability.
Customer Satisfaction Software
What can you do to improve your restaurant? Listen to your guests! Customer satisfaction software is the best way to receive good, honest feedback from the diners at your establishment. It gives you a chance to put your restaurant in the spotlight as guests rave about your food, or you can take the comments you receive to modify the less complimentary aspects. In any case, customer satisfaction software goes hand-in-hand with growing customer loyalty because it demonstrates you are willing to listen to the needs of your guests.
Restaurant Ordering System
There are some venues where digitizing the ordering process can be a real step up for the guest experience and service quality. Order & Pay solutions can work for different service types. You can opt for orders to come in through your main counter, with a collection point, or let diners order from their table and have it delivered once it’s ready.
Tableside Payment System
Staff is the lifeblood of a restaurant. Without them, it is impossible for an establishment to continue running. So why not lend them a hand with a restaurant payment solution that can ease their workload and allow them to focus on their guests the way they so deserve? Tableside payment systems free up time when it comes to processing payments, making the transactions easier for guests and staff.
What Is the Best System for You?
There are a number of restaurant management systems to choose from, so take the time to evaluate their different functionalities and which would best fit the needs of your restaurant.
In addition to providing a flexible service, sunday’s tableside service system is super easy to use. No downloads or applications are needed – guests simply scan a QR code to bring up the menu and pay their bill at the end of their meal.
Toast POS is an open source restaurant management system that can help you operate your restaurant from A to Z. If you need online ordering, menu engineering, or even establishment analytics, you can count on this all-inclusive restaurant software.
Now that you have a full picture of what restaurant management software is and can provide, is there one that stands out?
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