White Paper
The Ultimate 2025 Guide to Online Reputation for Restaurants
Improve your e-reputation now. Boost your reviews, attract more guests, and take control of your restaurant’s online reputation in 2025.
Included in the guide
Why user-generated content is more important than ever ?
How to boost your online reputation?
How Sunday can boost your online reputation
Download the Free White Paper: Master Your Restaurant’s Online Reputation in 2025
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How do customers discover restaurants online today?
Most diners use Google, social media, or delivery platforms to find new restaurants. In 2025, more than 60% of consumers say they discover a restaurant through a Google search. This means that an updated Google Business profile and positive reviews have a direct impact on your restaurant’s visibility and foot traffic.
Do online reviews really affect customer decisions?
Yes – and significantly. The majority of diners read reviews before booking or visiting a restaurant. A few poorly managed negative reviews can drive customers away, while a strong online reputation builds trust and encourages repeat visits.
Should restaurants reply to every review, even negative ones?
Definitely. Responding to reviews shows customers that the restaurant cares about their experience. Quick, thoughtful, and personalised replies not only help resolve customer concerns but also create a positive impression for future guests reading your reviews.
What tools are available to manage online reputation?
There are platforms that help restaurants monitor and respond to reviews more efficiently. From Google Business integrations to dedicated solutions like sunday, these tools make it easier to centralise feedback, save time, and maintain a consistent brand image.
Why should restaurants invest in online reputation management?
Because reputation directly impacts revenue. A positive reputation attracts new customers, strengthens loyalty, and improves search engine rankings. On the other hand, neglecting it can damage brand image and reduce sales.