For high-volume restaurants, collecting feedback isn’t the challenge, acting on it is. At Casa do Frango, traditional feedback loops were too slow to have real impact. With sunday, feedback becomes real-time and embedded in the guest journey, allowing teams to act instantly during service, when it matters most.

For most high-volume restaurants, generating online reviews is a constant challenge. Even with thousands of guests each week, only a small fraction actually leave feedback. At Casa do Frango, this dynamic has been completely reversed. By embedding review collection directly into the payment flow, the group turned guest satisfaction into a scalable acquisition channel, reaching thousands of Google reviews within a year.