The most effective way to get more Google reviews for your restaurant is to ask at the moment of payment, when guest satisfaction is highest and leaving a review takes a single tap. Most happy guests are willing to leave a review; they simply aren't asked at the right time. As Rik Campbell, co-founder of Kricket, puts it: "Reviews are everything."

Running three sites is not the same as running one site three times. As a group grows, payment stops being a simple checkout step. It becomes part of the operating infrastructure across every venue.

For Bala Baya, attracting new guests starts before they arrive. Diners compare ratings, read recent reviews and look for evidence that a restaurant is worth visiting. With sunday, Bala Baya turns the end of the meal into a new opportunity to build its online reputation, collect feedback and stay connected with guests.

Most restaurants invest heavily in the menu, the fit out, and the team. The payment moment gets far less attention yet it is the one touchpoint every single guest experiences, every visit. Done well, it drives more than a completed transaction: tips increase, table turns improve, reviews accumulate, and guest data flows into the business for the first time.

For restaurant groups operating at scale, increasing average spend is about removing friction across the guest journey. At Brewski, the goal was to drive more revenue per guest while maintaining a seamless experience. By introducing sunday, the team unlocked new guest behaviours, resulting in a +21% increase in average spend, alongside higher tips and stronger engagement.

In a premium, high-volume environment, every decision impacts revenue and guest experience. At Arcade, the challenge was to increase spend per guest without compromising service. By implementing sunday’s Hybrid ordering solution, the team rethought the entire guest journey, resulting in a +27.3% increase in average spend per head, alongside stronger engagement and a more scalable operation.