Crudo, a bustling restaurant led by owner Maria, has embraced Sunday as a key part of its service experience — and the benefits have been clear from the start. Maria shared candid insights into how Sunday has made life easier for her team, increased tips, and improved guest engagement.
Making Payments Easier for Customers and Staff
At Crudo, where the team is small but the service is busy, processing payments can become a bottleneck — especially when customers want to split bills.
Maria explains,
“Sunday is an easier way for customers to split the bill when they’re paying. It makes service easier for our team. When it’s busy and we need to process payments and split bills, Sunday really helps.”
This seamless payment experience frees up the staff to focus on delivering great service, which is especially valuable during peak hours.
A Significant Boost in Tips
One of the biggest advantages Maria sees with Sunday is its impact on tipping.
“Sunday definitely increases my tips. Not only does it ask customers if they want to leave a tip, but it’s also easier for customers to do so on Sunday. It’s not as natural with a traditional card machine. A lot of people carry cash less nowadays, so Sunday really helps.”
Maria estimates,
“Compared to the traditional card machine, tips have increased by about 100%. We get close to no tips on the card machine, but with Sunday, probably one out of three tables leaves some kind of tip.”
Improving Online Reputation Through Google Reviews
In a competitive market, reviews can make all the difference. Maria has noticed a clear uplift in their online presence thanks to Sunday’s review prompts.
“We’ve seen an impact on Google reviews across all three sites. Most of our reviews come from people who left a review via Sunday.”
Beyond reviews, the feedback system also helps Crudo monitor the guest experience closely.
“Even if people don’t leave a review, it lets us check that service and food are good, and understand where things might have gone wrong.”
Strong Adoption by Staff and Customers
Maria proudly reports that her team has quickly embraced Sunday.
“About 70-80% of our payments go via Sunday. That’s not because we push it, but because staff and customers find it easier.”
This high adoption rate speaks to how natural and convenient Sunday feels in the flow of service.
Exceptional Support from Sunday’s Team
Maria appreciates the responsiveness of Sunday’s customer support, especially during key moments like rebranding.
“The Sunday team is super supportive and accommodating. When we redesigned our brand and changed our logo, they sent new QR codes within hours. They’re always available to help, much more than other tech products.”
Why Maria Recommends Sunday to Fellow Restaurateurs
If Maria were chatting with friends in the hospitality industry, here’s how she’d describe Sunday:
“It’s cool. Sunday makes splitting the bill and payments easier for customers and the team. It helps increase tips and improves service flow, which is vital when you have a small team like ours.”
Final Thoughts
For Crudo, Sunday has become an essential tool that simplifies payments, increases staff income, and strengthens the relationship with guests — all while keeping operations running smoothly.
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