How Brewski increased average spend by +21% with sunday
For restaurant groups operating at scale, increasing average spend is about removing friction across the guest journey. At Brewski, the goal was to drive more revenue per guest while maintaining a seamless experience. By introducing sunday, the team unlocked new guest behaviours, resulting in a +21% increase in average spend, alongside higher tips and stronger engagement.
Unlocking higher spend through Order & Pay
At Brewski, giving guests more control over how they order and pay has had a direct impact on how they engage with the menu. With sunday’s solution, guests can browse, order, split the bill, and pay directly from their phone, in one seamless flow.
By removing waiting time and simplifying the ordering moment, the experience becomes clearer and more fluid. Guests take the time to explore the menu properly, make decisions at their own pace, and move through the journey without interruption.
Today, 75% of payments at Brewski go through sunday, supporting a smoother service for both guests and teams.
Turning guest feedback into a growth engine
Brewski has also leveraged sunday to dramatically increase its volume of guest feedback. The restaurant now generates around 150 Google reviews per month, maintaining a strong 4.9 rating, with 71% of those reviews coming through sunday.
This consistent flow of reviews plays a key role in driving visibility and attracting new guests. By capturing feedback at the when guests are most engaged, Brewski ensures that positive experiences translate into tangible online reputation.
At the same time, the platform enables the collection of over 900 emails per month and 850+ internal feedbacks, giving teams valuable insights into guest expectations and performance.
Driving team adoption and performance at scale
Beyond revenue, sunday has had a clear impact on team dynamics. By simplifying the payment process and making tipping more accessible, Brewski sees tips on 30% of transactions, creating a strong incentive for teams to encourage adoption and deliver great service.
With the onboarding being so comprehensive and the product absolutely delivering as promised, the teams have now fully bought in and sunday has been a resounding success for the business.
What initially required some adjustment quickly became a strength. Once teams understood the value of the product, both for their workflow and for their tips, adoption followed naturally. Today, sunday is fully embedded into daily operations, helping teams work more efficiently while contributing directly to business performance.
By combining higher spend, consistent tipping behaviour, and strong guest engagement, Brewski has built a model that scales without adding complexity.
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