Are diners fed up of waiting for the restaurant bill?
- March 2022
- Last Update 17 July 2026
“Is there anything more painful than waiting to pay the bill?” is something Victor Lugger, co-founder of sunday, often asks.
For sunday, the answer is undoubtedly no. And according to a study conducted by YouGov, this is shared by many diners today.
22% of those interviewed no longer have the patience to wait for the bill, even if it’s “only” 5 or 10 minutes.
For almost 30% of them, it’s the most painful part of a meal. We get it. And whilst your customers might be patient and tolerant, 36% do not hesitate to complain if they are kept waiting more than 10 minutes. Not great when it comes to the guest experience…
Another drink (or two)?
Leaving customers waiting too long has several repercussions for restaurants.
Firstly, it’s likely to lead to a reduction in turnover. 70% of those surveyed will often skip dessert, fearing they will be late after, expecting a wait. Image all that you’ve forgone at the end of the month…
You can say goodbye to any extra tips, as inpatient, annoyed customers will skip on showing their appreciation if they end their stay with a wait.
Whilst 15% will always leave a tip in addition to service charge, 18% admit to never leaving one.
The wait is over with sunday
And what if you gave the fastest restaurant payment solution a try? All it takes for your customers is a smartphone: they can scan a QR code to view the menu, pay, split and leave a tip in as little as 10 seconds.
They are completely autonomous. During this time, your staff can focus on service and being completely available to customers. This doesn’t go unnoticed: tips increase by 40% on average for bills paid through sunday.
Time is precious. Save time for your team, who no longer need to process payments or deal with group payments. Save time for your clients, who can order a dessert or an extra drink and your clients. It’s a win-win!
Oh, and set up is 100% FREE. Interested? Head on over!
